AI chatbot
A chat widget on your site that answers visitors' questions from the knowledge you give it — and passes them to you when it can't help. No code to add. Included with Plus and Pro.
Set it up
- 1Open the site and choose AI Bot under Features. On a phone, it is AI Chatbot in the site's menu.
- 2Give the bot a name, a personality — Professional, Friendly, Casual, Enthusiastic or Concise — a widget colour and a welcome message.
- 3Build its knowledge: paste your own text, or click Extract from site to pull in the site's content. The knowledge can be up to 50,000 characters.
- 4Click Enable Chatbot. The widget appears on the live site at once; nothing changes in your files.
Questions it can't answer
The bot answers from its knowledge only. When it doesn't know, it says so instead of making something up. Connect a form endpoint in the chatbot's Contact Form tab — Dplooy Forms or FormDuo — and the chat offers a Contact Site Owner button, so the visitor's message lands in your inbox.
Conversations and usage
- Every conversation is saved and can be read per site, with the number of sessions and a monthly usage meter.
- A visitor's chat continues across pages and refreshes — it is kept in their browser.
- The widget follows the visitor's light or dark setting and has its own switch.
Limits by plan
| Plus | Pro | |
|---|---|---|
| AI responses | 2,000 a month | 15,000 a month |
- The allowance is shared across every site with the chatbot turned on.
- Only the bot's answers count — visitors' messages don't.
- When the month's allowance runs out, visitors see a message suggesting they contact you directly.
The AI chatbot is not part of the Free plan — it comes with Plus ($4.99 a month) and Pro ($12.99 a month). After a downgrade to Free, the widget stops answering.