Frequently Asked Questions
Everything you need to know about dplooy — deploy methods, features, pricing, security, and more.
Getting Started
What is dplooy?
dplooy is a web hosting platform that lets you deploy websites in under 60 seconds. With 9 different deploy methods — drag & drop, ZIP upload, Site Builder, GitHub, REST API, MCP Server, and more — you can go from files to a live URL instantly. Every site gets free SSL, a .dplooy.com subdomain, and analytics.
Do I need coding knowledge to use dplooy?
Not at all. The drag & drop uploader and Site Builder (with 40 templates and 60+ blocks) require zero coding, and Create with AI builds an entire site from 3 questions. For developers, there's a REST API, MCP Server integration, GitHub auto-deploy, and GitHub Actions support.
Is dplooy free to use?
Yes. The free plan includes 3 projects, 5 MB file size limit, 50 MB total storage, free SSL, a .dplooy.com subdomain, QR codes, basic analytics, GitHub integration, API access, and MCP Server. No credit card required.
How fast is deployment?
Under 60 seconds. Upload your files, pick a subdomain, and your site is live with SSL. Multi-file websites, ZIP uploads, and GitHub deploys are all processed immediately. (GitHub build pipeline projects take a couple of minutes for the build to run on GitHub's servers.)
What file types can I host?
Websites: HTML, CSS, JavaScript, and associated assets (images, fonts, SVGs, etc.). You can also host standalone files like PDFs and images. The Site Builder creates full websites without any file uploads at all.
Deploying Your Site
What are the 9 deploy methods?
1) Drag & Drop — drop a single HTML file. 2) Multi-File Upload — upload HTML + CSS + JS + assets together. 3) ZIP Deploy — upload a ZIP and it auto-extracts. 4) Site Builder — create with AI, or build visually with 40 templates. 5) GitHub Deploy — connect a repo and deploy, with a build pipeline dplooy sets up for framework projects and Deploy on every push. 6) REST API — deploy programmatically via API endpoints. 7) MCP Server — deploy from AI tools like Claude Code. 8) GitHub Actions — CI/CD deploy on push. 9) AI Prompt Generator — describe your site and AI builds it.
How does ZIP deploy work?
Upload a ZIP file containing your website files (HTML, CSS, JS, images). dplooy automatically extracts the archive and serves your site. Make sure your main page is named index.html at the root of the ZIP.
How do I deploy from GitHub?
Connect your GitHub account from the dashboard, pick a repo, select the branch and folder, then click deploy. Static sites deploy instantly; source projects (React, Vite, Astro, and more) get a build pipeline dplooy sets up for you — confirm the build command and output folder and it commits the workflow and deploy key to your repo, then builds on GitHub's servers. Turn on Deploy on every push (your project's GitHub dialog → Deploys tab) to update the site on every push, or click Redeploy now anytime to pull the latest changes.
How does the REST API work?
Generate an API key from your dashboard. Use the /api/v1/deploy endpoint to upload files programmatically. Full API documentation is available at dplooy.com/docs with curl examples and endpoint references.
What is MCP Server integration?
MCP (Model Context Protocol) lets AI assistants build, publish and edit sites on dplooy without you leaving the chat. There are two ways to connect. Remote: add https://api.dplooy.com/mcp as a custom connector in claude.ai or ChatGPT, sign in and approve — nothing to install and no API key to copy. Local: install the @dplooy/mcp-server npm package in Claude Code, Cursor or Windsurf with an API key, which also lets it deploy a folder from your own disk. Both give the same 20+ tools covering deploys, live file edits, forms, content collections, bookings, media and the AI chatbot. Available on all plans.
How does GitHub Actions deploy work?
The easiest way: GitHub Deploy's build pipeline commits a ready-made workflow to your repo for you — one click, no YAML. Prefer full control? Add your own GitHub Actions workflow that calls the dplooy API on push; we provide a ready-made YAML template in our docs.
My push was rejected after setting up the build pipeline. Why?
Setting up the build pipeline commits a new file (.github/workflows/dplooy.yml) to your repository on GitHub, so your local clone is one commit behind. Run 'git pull' and then push again. This only happens once, right after setup.
Can I redeploy or update my site?
Yes. You can redeploy anytime via the dashboard, API, or GitHub. GitHub-connected projects can deploy on every push, or use Redeploy now to pull the latest commit manually — build pipeline projects re-run the build with Rebuild & deploy. Code Editor (Pro) lets you edit files directly in the browser.
Features & Tools
What is the Site Builder?
A visual drag-and-drop website builder with 40 professionally designed templates and 50+ customizable blocks (heroes, features, galleries, pricing tables, contact forms, and more). Build and publish complete websites without writing any code, or let Create with AI do it for you. Available on all plans (Free: 1 site, Plus: 5 sites, Pro: unlimited).
Can AI build my website?
Yes. Answer 3 questions and dplooy's AI picks a template, designs the layout, writes the copy, and adds photos. Every plan includes AI generations: 3 per month on Free, 25 on Plus, 100 on Pro.
How does the AI Chatbot work?
Add an AI-powered chatbot to any website. It learns your site content and answers visitor questions automatically. Available on Plus (2,000 responses/month) and Pro (15,000 responses/month). Configure it from the dashboard — no code changes needed.
What does SEO Analysis check?
A 25-point SEO audit that checks your page title, meta description, heading structure, image alt tags, mobile responsiveness, page speed indicators, Open Graph tags, and more. Includes AI-powered fix suggestions. Available on all plans for websites.
What is the Code Editor?
A browser-based code editor (Pro plan) that lets you edit HTML, CSS, and JavaScript files directly. Supports syntax highlighting, file management, and asset uploads. Changes go live instantly without re-uploading.
How does Email Gate work?
Email Gate (Plus and Pro) requires visitors to enter their email before viewing your site. Captured leads are viewable from the dashboard. Great for lead generation, gated content, and early access pages.
Can I add Google Analytics?
Yes. Plus and Pro plans support Google Analytics (GA4) integration. Enter your GA4 Measurement ID in the project settings and tracking is added automatically — no code edits required.
How do I add a working contact form to a static site?
Dplooy Forms gives you a form endpoint URL. Paste it into your form's action attribute and submissions land in your dashboard and in your inbox — no JavaScript, no server, no API key. Each submission is emailed to the address you choose, and replying goes straight to the visitor when the form captured their email. A honeypot field and rate limiting filter spam, and visitor IP addresses are never stored. Available on Plus (500 submissions/month, 10 endpoints, 30-day retention) and Pro (5,000 submissions/month, 50 endpoints, 12-month retention).
Can I search and export form submissions?
Yes. The submissions inbox lets you search by anything inside a submission and export a whole endpoint to CSV whenever you need it. Each endpoint belongs to a project, so submissions stay organized per site.
What is FormDuo?
FormDuo is a third-party form service you can connect as an alternative to Dplooy Forms, available on all plans. Add a form to your website and point it to your FormDuo endpoint; submissions are viewable from your dashboard.
What is the Media Library?
Account-wide image hosting with direct links. Upload an image (JPG, PNG, GIF, WebP, or SVG, up to 5MB) and get a permanent URL you can use in any img tag, CSS background, or README — on any website. Photos are auto-converted to WebP, resized, and stripped of location metadata. Free: 10 images, Plus: 100, Pro: 500, sharing your plan's storage.
Can I update my website's content without re-uploading it?
Yes — that's Dplooy Data. Keep menus, prices, team lists and FAQs in editable tables your site fetches as JSON from a public URL. Change a row in the dashboard and your live site shows it within a minute, with no re-upload and no code changes. Presets and a ready-made AI prompt are included, and it's available on every plan (Free: 10 collections, Plus: 200, Pro: 1,000).
Can my website take appointments or reservations?
Yes — that's Dplooy Bookings. Put a booking calendar on your site with a two-line embed (or restyle it with AI to match your design). Visitors request your open times, every request waits in your dashboard calendar for your approval, and it can never double-book. New requests are emailed to you, and visitors are emailed when you approve or decline — plus they keep a private link to track or cancel, with no account to create. Included with Plus (300 requests/month) and Pro (3,000/month).
Do I get QR codes for my projects?
Yes. Every project gets an automatically generated QR code that links to your live site. Download it as an image to share on print materials, presentations, or social media. Available on all plans.
What analytics are available?
Free: basic page view counts. Plus: advanced analytics with visitor data, referrer tracking, geographic insights, and device breakdowns. Pro: everything in Plus, plus PDF export and detailed trend reports.
Plans & Pricing
What plans are available?
Three plans: Free ($0 — 3 projects, 5 MB per file, 50 MB storage, 3-day expiry), Plus ($4.99/mo — 25 projects, 50 MB per file, 500 MB storage, no expiry), and Pro ($12.99/mo — unlimited projects, 100 MB per file, 5 GB storage, custom domains, code editor).
Is there annual billing?
Yes. Annual billing saves you money: Plus is $49.90/year (save ~$10), Pro is $119.99/year (save ~$36). You can switch between monthly and annual billing anytime.
Can I upgrade or downgrade anytime?
Yes. Upgrades take effect immediately with prorated billing. Downgrades are scheduled for the end of your current billing period so you keep your features until then.
Do free plan sites expire?
Yes. Free plan projects expire after 3 days of inactivity and display a small 'Hosted on dplooy' badge. Plus and Pro plans have no expiry and no badge.
What happens to my projects if I downgrade?
Your existing projects stay active and accessible. You won't be able to create new projects if you exceed the lower plan's limits, but nothing is deleted.
What features are included on every plan?
All plans include: free SSL/HTTPS, .dplooy.com subdomain, QR code generation, basic analytics, GitHub integration, REST API access, MCP Server integration, FormDuo, and SEO analysis.
Domains & Security
Do all sites get SSL?
Yes. Every project on every plan gets a free SSL certificate automatically. Your site is served over HTTPS with no configuration needed.
Can I use my own custom domain?
Yes, on the Pro plan. Connect your own domain (e.g., yourdomain.com) by adding a CNAME record pointing to dplooy. Setup instructions are provided in the dashboard.
How does password protection work?
Pro plan feature. Set a password on any project and visitors must enter it before they can view your site. Useful for client previews, private portfolios, or gated content.
Can I change my subdomain after publishing?
Subdomains are set at upload time and cannot be changed. To use a different subdomain, delete the project and create a new one with your preferred name.
Is my data secure?
Yes. All data is encrypted in transit (SSL/TLS) and at rest. We use Firebase infrastructure with redundant storage across multiple data centers. Files are scanned for malware on upload.
Who can access my hosted files?
Only people with the direct URL (or your custom domain). Sites are not publicly listed or indexed by default. You can add password protection (Pro) for an extra layer of access control.
Account & Billing
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed securely with industry-standard encryption.
Do you offer refunds?
Yes. We offer a 7-day money-back guarantee. If you're not satisfied within the first 7 days of your subscription, contact us for a full refund.
How do I cancel my subscription?
Go to your Subscription page in the dashboard and click cancel. Your plan stays active until the end of the current billing period. You won't be charged again.
How do I delete my account?
You can delete your account from account settings. This permanently removes all projects, files, and data. Download anything important first — this action cannot be undone.
How long is data retained after account deletion?
All data is securely removed within 30 days of account deletion. Free plan projects that expire are removed after the 3-day expiry window.