Frequently Asked Questions
Everything you need to know about dplooy — deploy methods, features, pricing, security, and more.
Getting Started
What is dplooy?
dplooy is a web hosting platform that lets you deploy websites in under 60 seconds. With 9 different deploy methods — drag & drop, ZIP upload, Site Builder, GitHub, REST API, MCP Server, and more — you can go from files to a live URL instantly. Every site gets free SSL, a .dplooy.com subdomain, and analytics.
Do I need coding knowledge to use dplooy?
Not at all. The drag & drop uploader and Site Builder (with 19+ templates and 50+ blocks) require zero coding. For developers, there's a REST API, MCP Server integration, GitHub auto-deploy, and GitHub Actions support.
Is dplooy free to use?
Yes. The free plan includes 3 projects, 5 MB file size limit, 50 MB total storage, free SSL, a .dplooy.com subdomain, QR codes, basic analytics, GitHub integration, API access, and MCP Server. No credit card required.
How fast is deployment?
Under 60 seconds. Upload your files, pick a subdomain, and your site is live with SSL. Multi-file websites, ZIP uploads, and GitHub deploys are all processed immediately.
What file types can I host?
Websites: HTML, CSS, JavaScript, and associated assets (images, fonts, SVGs, etc.). You can also host standalone files like PDFs and images. The Site Builder creates full websites without any file uploads at all.
Deploying Your Site
What are the 9 deploy methods?
1) Drag & Drop — drop a single HTML file. 2) Multi-File Upload — upload HTML + CSS + JS + assets together. 3) ZIP Deploy — upload a ZIP and it auto-extracts. 4) Site Builder — visual drag-and-drop builder with 19+ templates. 5) GitHub Deploy — connect a repo and deploy. 6) REST API — deploy programmatically via API endpoints. 7) MCP Server — deploy from AI tools like Claude Code. 8) GitHub Actions — CI/CD deploy on push. 9) AI Prompt Generator — describe your site and AI builds it.
How does ZIP deploy work?
Upload a ZIP file containing your website files (HTML, CSS, JS, images). dplooy automatically extracts the archive and serves your site. Make sure your main page is named index.html at the root of the ZIP.
How do I deploy from GitHub?
Connect your GitHub repository from the dashboard. Select the branch and folder to deploy from, then click deploy. You can redeploy anytime to pull the latest changes from your repo.
How does the REST API work?
Generate an API key from your dashboard. Use the /api/v1/deploy endpoint to upload files programmatically. Full API documentation is available at dplooy.com/docs with curl examples and endpoint references.
What is MCP Server integration?
MCP (Model Context Protocol) lets AI coding tools like Claude Code deploy directly to dplooy. Add the MCP server config to your tool, and you can deploy websites without leaving your AI assistant. Available on all plans.
How does GitHub Actions deploy work?
Add a GitHub Actions workflow to your repository that triggers on push. It calls the dplooy API to automatically deploy your site whenever you push changes. We provide a ready-made YAML workflow in our docs.
Can I redeploy or update my site?
Yes. You can redeploy anytime via the dashboard, API, or GitHub. For GitHub-connected projects, click the Redeploy button to pull the latest commit. Code Editor (Pro) lets you edit files directly in the browser.
Features & Tools
What is the Site Builder?
A visual drag-and-drop website builder with 19+ professionally designed templates and 50+ customizable blocks (heroes, features, galleries, pricing tables, contact forms, and more). Build and publish complete websites without writing any code. Available on all plans (Free: 1 site, Plus: 3 sites, Pro: unlimited).
How does the AI Chatbot work?
Add an AI-powered chatbot to any website. It learns your site content and answers visitor questions automatically. Available on Plus (2,000 responses/month) and Pro (15,000 responses/month). Configure it from the dashboard — no code changes needed.
What does SEO Analysis check?
A 25-point SEO audit that checks your page title, meta description, heading structure, image alt tags, mobile responsiveness, page speed indicators, Open Graph tags, and more. Includes AI-powered fix suggestions. Available on all plans for websites.
What is the Code Editor?
A browser-based code editor (Pro plan) that lets you edit HTML, CSS, and JavaScript files directly. Supports syntax highlighting, file management, and asset uploads. Changes go live instantly without re-uploading.
How does Email Gate work?
Email Gate (Plus and Pro) requires visitors to enter their email before viewing your site. Captured leads are viewable from the dashboard. Great for lead generation, gated content, and early access pages.
Can I add Google Analytics?
Yes. Plus and Pro plans support Google Analytics (GA4) integration. Enter your GA4 Measurement ID in the project settings and tracking is added automatically — no code edits required.
What is FormDuo?
FormDuo is a built-in form backend. Add a form to your website and point it to your FormDuo endpoint. Submissions are collected and viewable from your dashboard. Available on all plans.
Do I get QR codes for my projects?
Yes. Every project gets an automatically generated QR code that links to your live site. Download it as an image to share on print materials, presentations, or social media. Available on all plans.
What analytics are available?
Free: basic page view counts. Plus: advanced analytics with visitor data, referrer tracking, geographic insights, and device breakdowns. Pro: everything in Plus, plus PDF export and detailed trend reports.
Plans & Pricing
What plans are available?
Three plans: Free ($0 — 3 projects, 5 MB per file, 50 MB storage, 3-day expiry), Plus ($4.99/mo — 25 projects, 50 MB per file, 500 MB storage, no expiry), and Pro ($12.99/mo — unlimited projects, 100 MB per file, 5 GB storage, custom domains, code editor).
Is there annual billing?
Yes. Annual billing saves you money: Plus is $49.90/year (save ~$10), Pro is $119.99/year (save ~$36). You can switch between monthly and annual billing anytime.
Can I upgrade or downgrade anytime?
Yes. Upgrades take effect immediately with prorated billing. Downgrades are scheduled for the end of your current billing period so you keep your features until then.
Do free plan sites expire?
Yes. Free plan projects expire after 3 days of inactivity and display a small 'Hosted on dplooy' badge. Plus and Pro plans have no expiry and no badge.
What happens to my projects if I downgrade?
Your existing projects stay active and accessible. You won't be able to create new projects if you exceed the lower plan's limits, but nothing is deleted.
What features are included on every plan?
All plans include: free SSL/HTTPS, .dplooy.com subdomain, QR code generation, basic analytics, GitHub integration, REST API access, MCP Server integration, FormDuo, and SEO analysis.
Domains & Security
Do all sites get SSL?
Yes. Every project on every plan gets a free SSL certificate automatically. Your site is served over HTTPS with no configuration needed.
Can I use my own custom domain?
Yes, on the Pro plan. Connect your own domain (e.g., yourdomain.com) by adding a CNAME record pointing to dplooy. Setup instructions are provided in the dashboard.
How does password protection work?
Pro plan feature. Set a password on any project and visitors must enter it before they can view your site. Useful for client previews, private portfolios, or gated content.
Can I change my subdomain after publishing?
Subdomains are set at upload time and cannot be changed. To use a different subdomain, delete the project and create a new one with your preferred name.
Is my data secure?
Yes. All data is encrypted in transit (SSL/TLS) and at rest. We use Firebase infrastructure with redundant storage across multiple data centers. Files are scanned for malware on upload.
Who can access my hosted files?
Only people with the direct URL (or your custom domain). Sites are not publicly listed or indexed by default. You can add password protection (Pro) for an extra layer of access control.
Account & Billing
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. All payments are processed securely with industry-standard encryption.
Do you offer refunds?
Yes. We offer a 7-day money-back guarantee. If you're not satisfied within the first 7 days of your subscription, contact us for a full refund.
How do I cancel my subscription?
Go to your Subscription page in the dashboard and click cancel. Your plan stays active until the end of the current billing period. You won't be charged again.
How do I delete my account?
You can delete your account from account settings. This permanently removes all projects, files, and data. Download anything important first — this action cannot be undone.
How long is data retained after account deletion?
All data is securely removed within 30 days of account deletion. Free plan projects that expire are removed after the 3-day expiry window.